Overview     Setup     Pack up     Troubleshoot

Thank you for using ONETIME! This short guide will show you how to use a ONETIME Point. It really is as simple as turning it on and letting the race pass over it. If you have any issues please don’t hesitate to get hold of your Event Specialist.

 

What’s in the bag?

  • ONETIME Point (blue box + mat)
  • Test Tag

Additional Equipment (event and location dependant):

  • External Antenna (included if LTE 4G coverage is poor)
  • External Battery (included if race duration is 12 hours+)

 

Print Instructions
Overview     Setup     Pack up     Troubleshoot

Thank you for using ONETIME! This short guide will show you how to use a ONETIME Point. It really is as simple as turning it on and letting the race pass over it. If you have any issues please don’t hesitate to get hold of your Event Specialist.

 

What’s in the bag?

  • ONETIME Point (blue box + mat)
  • Test Tag

Additional Equipment (event and location dependant):

  • External Antenna (included if LTE 4G coverage is poor)
  • External Battery (included if race duration is 12 hours+)

 

Print Instructions

What’s in the red bag?

  • ONETIME Point (blue box + mat)
  • Test Tag

Additional Equipment (event and location dependant):

  • External Antenna (included if LTE 4G coverage is poor)
  • External Battery (included if race duration is 12 hours+)
Overview    Setup    Pack up    Troubleshoot

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Print Instructions

Unroll at timing location and connect the mat to the blue box via the mat port. Connect external antenna and external battery if provided. Position the mat so that all participants pass over it.

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Turn on the ONETIME Point by holding the black power button for 5 seconds. Green LED under the button shows the device is on.

Next, the device will connect to the internet (usually within 3 minutes). Status displayed via the Green LED above the world icon.

  • Slow blink means searching for a 4G signal.
  • Fast blink means a signal is found.
  • Solid green means connected to the internet.
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Check GPS status via the orange LED above the alert icon. Once the LED stops blinking a GPS connection has been made (this can take up to 10 minutes).

Retrieve Test Tag from bag and hold it over the mat. If you hear a beep then we are ready to race!

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No internet connection? Alert icon on? Didn’t hear a beep?

Troubleshoot issue

Overview    Setup    Pack up    Troubleshoot

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Press and hold the power button to turn off the ONETIME Point. Disconnect the Mat, External Antenna and External Battery.

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Place the Mat logo side down and roll towards the blue box or plug.

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Put everything in the red bag and return to pick up location.

Overview    Setup    Pack up    Troubleshoot

No internet connection
  • If an External Antenna has been provided ensure it is screwed into the gold port on the blue box.
  • Try placing the external antenna higher, such as up a tree.
  • Move the ONETIME point to a different location along the course.

In some races, ONETIME Points will be placed in areas where there is no LTE 4G coverage. In this circumstance, no internet connection is expected. The ONETIME Point will store all of the tag reads locally. When the race is finished return the ONETIME Point to an area with 4G coverage. Restart the device and wait for the internet LED to go solid green, tag reads will be sent to the internet and results will be published automatically.

Alert LED
  • If LED goes solid orange please reboot the device. Hold power button until the device beeps. Wait 20 seconds. Hold power button until device turns on.
  • If LED continues to remain solid after reboot contact support.
  • If alert LED continues to flash orange the device is searching for satellites to get a GPS fix. GPS fix is not critical so leave the device on and continue with race.
No beep
  • Confirm that the mat is plugged into the blue box properly.
  • Move tag closer to the mat or reorientate the tag so it is vertical and in line with the mat.
  • Contact support if no beep continues.
Battery
  • When the device is turned on the battery status lights will stay solid green. 5 lights = full battery, 1 light = low battery.
  • When the device is turned on and the external battery is connected the left battery status light will flash green.

Internal Battery life: 14 hours

Internal + External Battery Life: 24 hours

Charging
  • When turned off the left battery status LED will flash blue. The LED will stay solid blue when fully charged.

Charge time: 6 hours

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Having trouble?

If something doesn’t seem right contact your Event Specialist.